Added Value

Though nearly any firm can undercut another firm's bottom line costs, what level of service will you actually receive for the quoted fees? Does the management company proactively offer you ways to reduce operating and maintenance costs? What leverage opportunities does the firm offer to further reduce overall costs?

Sudler has gained its reputation by consistently delivering superior personalized service low fees, and programs designed to significantly save associations money. For example, our group buying program leverages Sudler's 100+ properties to deliver you high quality products and services at significantly reduced rates. The bottom line: Sudler is dedicated to keep your residents happy by giving your association the "biggest bang for the buck."

Commitment

Is the management firm you're interviewing a large corporation that places priority on growing their own profits and expanding their territory? Or are they committed to maintaining long-term relationships and place the needs of their existing clients first?

While other firms focus on a regional or national presence, Sudler Property Management has been -- and will continue to be – dedicated to fulfilling the needs of Chicago condominiums, home owner associations and cooperatives. Our commitment to excellence and placing our client’s needs first has allowed us to maintain strong, long-term relationships. More than half of our associations have been with us for over 10 years, over a dozen clients have had more than a 30-year relationship, and two associations have been with Sudler for 80+ years!

Knowledgebase

How well trained is the management team? What is the management firm's knowledge of maintenance and construction issues specific to Chicago residential properties?

All Sudler employees are enrolled in ongoing training programs to keep up-to-speed on every aspect of residential management. And because we're Chicago-based and have managed exclusively Chicago residential properties for more than 85 years, we truly believe no one can service your association's needs better than Sudler.

Leadership

What is each Executive Team member's personal experience in facing the challenges of residential building management? How does their management style affect the rest of the organization?

Each member of the Sudler leadership team has dedicated their career to pursuing excellence and delivering superior service in all aspects of property management. Every executive from the President on down maintains hands-on involvement with the properties we manage.

Responsiveness

How effectively and efficiently does the management company resolve problems and respond to questions? What's the firm's track record with handling emergency situations?

General questions Board members and residents have for Sudler are promptly addressed. Our properties are carefully staffed and management is structured to optimally respond to urgent situations 24/7. And because we develop numerous pre-planned, full-team responses to various emergency scenarios customized for every property, Sudler maintains a highly regarded reputation for handling emergency situations with the utmost speed and effectiveness.